VEVO (Visa Entitlement Verification Online) is the free Home Affairs service that shows your current Australian visa details. You can use it on the Home Affairs website or through the free myVEVO app. It shows your visa type, expiry date, work and study rights, travel conditions and other conditions on your visa. This guide explains how to do a VEVO check, how to use myVEVO, and when to use ImmiAccount instead.
What is VEVO?
VEVO lets visa holders check their own visa details at any time. It also lets employers, education providers and some other organisations check a person's visa entitlements, with that person's permission. Organisations need their own ImmiAccount to do this.
You can also use VEVO to send proof of your visa to someone else, such as an employer, a landlord or a foreign government.
VEVO is for visa holders. Australian citizens cannot use VEVO. Some people who migrated before 1990 and have not travelled since may not have a VEVO record.
How to do a VEVO check online
1. Search for VEVO on the Department of Home Affairs website and choose the option for visa holders.
2. Choose the document you hold, usually a passport.
3. Enter your passport number, country of passport and date of birth.
4. Enter one reference number: your visa grant number, transaction reference number (TRN), visa evidence number or a VEVO password.
5. Agree to the terms and submit. Your visa details appear on screen, and you can email them to yourself or someone else.
What your VEVO result shows
Your result usually shows your visa class and subclass, visa grant number, grant date and expiry date, and the date you must enter Australia by, if one applies.
It also shows how long you can stay, whether you can travel in and out of Australia, and the conditions on your visa explained in plain English. Some results show dependants included on the visa.
Read the conditions carefully. They may limit your work hours, your study, how long you can stay, or whether you can apply for another visa while in Australia.
How to use the myVEVO app
myVEVO is a free app from the Department of Home Affairs for Apple and Android phones. It shows the same key details: your work and study rights, travel conditions and visa expiry date.
The first time you use it, you need your passport details, date of birth and your visa grant number or another reference number. You can then save your details and set a PIN so you can check quickly next time. You can also email your visa details from the app.
VEVO or ImmiAccount: which one do you need?
Use VEVO or myVEVO to check the visa you hold right now.
Use ImmiAccount to lodge and track visa applications, upload documents, update your passport or contact details, and download grant letters. Your grant letter also lists your visa conditions and key dates, so keep a copy somewhere safe.
Common VEVO problems and fixes
No record found: check that you are using the same passport that is linked to your visa. If you have a new passport, update your details with Home Affairs first.
Details look wrong: compare them with your grant letter. If something is still wrong, contact Home Affairs or speak with a registered migration agent before you travel or start a new job.
Bridging visa showing: if you applied for a new visa in Australia and your old visa has ended, VEVO may show the bridging visa you now hold. Read the bridging visa conditions, as they can be different. See our guide to bridging visas.
Your visa is about to expire: what to do next
Check your expiry date now, and set a reminder at least a few months before it ends. You may be able to apply for another visa, but some visas have conditions that stop you applying in Australia.
If your visa has already expired, act straight away. Read what to do if your visa has expired and our page on the Bridging Visa E.
Permanent residents planning to travel should also check their travel facility. Read checking your travel facility as a permanent resident and our page on the Resident Return visa.
Talk to us
If your VEVO result raises questions about your conditions, your expiry date or your next visa, we can help. EMC Australia advises clients in every Australian state and territory and overseas by Zoom, phone or message. In-person meetings at our Melbourne office are by booked, paid appointment.
Book a consultation or see more visa expiry options.
This guide is general information only, not advice about your situation. Always check your own visa details in VEVO or ImmiAccount.